Spring runoff is  underway after a late winter surge of cool weather. Each year the Southeast Kelowna water has turbidity problems (cloudy water) associated with spring runoff. The problem is caused by high flows in Hydraulic Creek.   Once turbidity increases above 5 NTUs a Boil Water Notice is issued.

A boil water notice has been issued effective April 3, 2019. Health risk increases as turbidity levels rise, particularly for at-risk populations such as newborns, the elderly and people with weakened immune systems. 

The following sensitive customers should be careful when ingesting the water:
children and infants under the age of 2 years
the elderly (65 years of age and older)
people with weakened immune systems (if unsure consult with a physician)

Owners of public facilities are requested to post Water Quality Advisories at all sinks or drinking water fountains accessible to the public (alternatively, public fountains and taps may be turned off). As opportunities arise, they must also advise their clientele verbally of the Water Quality Advisory.

As a precaution, all water intended for one of the following uses should be boiled for 1 minute.

drinking
washing fruits and vegetables
making beverages or ice
brushing teeth

Alternatively, sensitive customers could choose to use bottled or distilled water, or water that has been filtered through a well-maintained treatment device.

The City of Kelowna - Southeast Kelowna water apologizes for any inconvenience this notification might cause our customers and appreciate your cooperation and patience during this time. If you have any questions, please contact  250 469-8475.