SEKID office temporary closure

September 3, 2019

The City of Kelowna, SEKID Gulley Rd office will be closed to the public effective August 31, 2019 up to 2 weeks.  

Payments can be mailed in, made online through your bank or dropped in the night deposit box at the office.


The following is a list of contacts if you require information or have a service request:

  • Billing Inquires - City of Kelowna  250-469-8757,  option 2
  • Construction Inquires Community Liaison Officer -  Call Scott 250-801-3024 or email
  • General project and servicing inquires - Water Integration office – 250-469-8561
  • AG Servicing Inquiries -
  • Service Requests - Lorraine 250-469-8561
  • Water Quality Hotline – 250-469-8475 or
  • Water Pressure issues - 250-469-8561
  • Tax & Toll Inquiries from Lawyers or notaries -  fill out form send to
  • Or call the SEKID office at 250-861-4200 for the answering service to be directed to a person that can assist you.
  • EMERGENCIES – call 250-469-8801 press (3)
  • For updates on water alerts or to e-subscribe for updates, visit


Auto debit forms  or the opt in form can be sent to - for changes to billing.