What should the public do during a Water Quality Advisory (often due to Turbidity readings between 1 - 5 NTUs)?

What should the public do during a Water Quality Advisory?

The following sensitive customers are advised to boil water during a Water Quality Advisory:

  • children and infants under the age of 2 years
  • the elderly (65 years of age and older)
  • people with weakened immune systems (if unsure consult with a physician)

What should these sensitive customers do?

As a precaution, all water intended for one of the following uses should be boiled for one minute.

  • drinking
  • washing fruits and vegetables
  • making beverages or ice
  • brushing teeth

Alternatively, sensitive customers could choose to use bottled or distilled water, or water that has been filtered through a well-maintained treatment device.

What should the public do during a Boil Water Notice?

During a boil water notice, tap water used for drinking, brushing teeth, or rinsing ready-to-eat-foods should be brought to a rolling boil for one minute.

 “Owners of all public facilities must post Boil Water Notices at all sinks or drinking water fountains accessible to the public (alternatively, public fountains and taps may be turned off). As opportunities arise, they must also advise their clientele verbally of the Boil Water Order.”

Interior Health has been consulted and are involved in the issuance of water quality advisories. Kelowna residents unsure of who their water supplier is can get this information by going to www.kjwc.org and using the “who is my water supplier” tool.